T: 386-423-8400
http://www.CasagoNSB.com
GuestServices@CasagoCV.com

Thank you for booking your reservation with us. Here is your Casago Rental Agreement for your upcoming stay with us.
The Reservation holder agrees to rent the Premises on the following terms and conditions.  Reservation holder warrants and represents that they are legal adults with the capacity to enter into this Agreement. Reservation holder agrees this rental is for an explicit and limited time, that the rental is similar to a hotel or motel, and the Reservation holder and/or their invitees do not live at the Premises, they are only on vacation after which they are required to depart on the contracted check-out date listed below.

Check-In Date:  {reservations.startdate}
Check-In Time:  {reservations.check_in_time}
Check-Out Date:  {reservations.enddate}
Check-Out Time:  {reservations.check_out_time}
Total Number of Days:  {reservations.days_number}
Total Number of Occupants: {reservations.occupants}, {reservations.occupants_small}

The Reservation holder acknowledges that check-out time must be strictly adhered to as the property is needed to accommodate another arriving guest and that if the Reservation holder or their invitees fail to fully depart at the agreed-upon time, then a Late Check-out Fee will be applied.

Cancellation: For reservations cancelled less than 14 days in advance of arrival no refund will be due. For reservations cancelled up to 14 days before arrival, you will receive a 50% refund minus the original booking fee. Cancellations through all platforms except Airbnb are as follows: Reservation holder may cancel up to 30 days before your stay and receive a 100% refund.

Travelers Insurance: Due to the nature of our business, most reservations are made well in advance of the arrival date. Casago strongly encourages guest(s) to purchase Travelers Insurance to help minimize any losses you may suffer from cancellations that occur after reservation becomes firm/non-refundable.

Credit Card Authorization: Guest authorizes Management Company to charge the credit card on file for deposits due and authorizes that any outstanding balances including those incurred as a result of damages to the premise, will be charged when due, as specified herein. Reservation balances will be charged 30 days prior to arrival. 

Identity Verification: For the safety of our properties and our guests, we require guests to verify their identity and check criminal background in order to confirm a reservation. You will receive a verification link from 415-650-0938 via text message. In order to complete your reservation, you must follow the steps provided.

Crime-Free Provision: Reservation Holder, occupants, family, invitees, or other persons under the Reservation Holders control shall not engage in or facilitate: (i) any acts involving imminent or actual serious property damage as defined by law; (ii) any criminal activity, including drug-related criminal activity, any act of violence or threats of violence, other illegal activity, including prostitution, criminal street gang activity, threatening or intimidating unlawful discharge of firearms, or assault; (iii) jeopardize the health, safety, and welfare of guests, Property Owner, Management Company, agents or others. VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL AND IRREPARABLE VIOLATION OF THIS AGREEMENT AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF THE RESERVATION.

Keys and Remotes: The Reservation Holder is responsible for lost keys and remotes. Management Company charges $50 for each house key that is not returned. Guests that fail to return community keys, garage remotes or gate remotes will be charged the cost of the replacement plus a $49 trip charge.  Community key replacement may cost as much as $100.00, plus trip charge.

Housekeeping: Prior to arrival, accommodations are cleaned and provided with fresh linens. If the housekeepers have missed something, please notify us immediately so we can come out and fix it. No partial refunds will be considered for cleaning issues if we are not made aware of them within 24 hours of check-in and are not allowed access to the property to inspect, and fix the issue. Additional maid services are available on a fee-for-service basis. All of our homes are non-smoking homes. Properties in which a guest, their guests or invitees’ smoke inside the property will result in the guest being assessed an additional $500.00 cleaning charge upon their departure. 

Pets: NO PETS ALLOWED. The Reservation Holder agrees not to keep or permit any pets on the Premises at any time during their stay. Breach of the pet policy will result in immediate termination of the reservation, and a $1,000 fee charged to the Reservation Holders credit card on file. There will be NO REFUND of the reservation upon early termination for pet violations. In the event of a breach of the pet policy, the non-breaching party may proceed against the breaching party in any claim or remedy that the non-breaching party may have in law or equity.

Parking, Community Rules and Local Ordinances: Condos and Townhomes have limited parking availability and size restrictions on vehicles. If you are driving in a large truck, van, SUV or trailer, please note that most condos, townhomes and even most single-family homes do not have the space required for you to park these vehicles. The Management Company cannot be held liable if your vehicle violates local parking ordinances and the Management Company cannot and will not be held responsible should your vehicle be towed or if you have to store your personal vehicle offsite. Furthermore, any fines incurred for parking violations will be assessed to the Reservation Holder.
 
Damage Waiver Fee: The Damage Waiver covers unintentional damage or loss, up to $1,500 per stay. The policy does not cover intentional acts of a guest’s gross negligence or willful destruction of the owner’s property. Guest must report any loss or damage to the property or its contents to Management Company, during time of stay or before check-out. Damage or loss found after departure will not be covered and will be billed to the credit card on file.

If the Premises contains a swimming pool, hot tub or spa, Tenant acknowledges receipt of the Florida Department of Health Services approved private pool safety notice, which can be downloaded from the Florida Department of Health Services. Tenant expressly relieves and indemnifies Management Company and owners from any and all liability and responsibility for compliance with any applicable pool barrier laws and regulations.

Pool Safety: The Reservation Holder and their guests shall not permit use of pool or hot tub by unsupervised children and shall keep gates, doors, and pool covers closed. The reservation holder and their guests shall use the pool at their own risk. The Reservation Holder understands that there are certain inherent risks to families with small children including drowning. The Reservation Holder acknowledges that the Management Company and Owner would not rent the property unless the Reservation Holder accepts this condition and takes full responsibility for the actions of their guests and children.

INDEMNITY AND RELEASE: THE PARTIES TO THIS AGREEMENT AGREE TO INDEMNIFY AND HOLD HARMLESS BROKERS, PROPERTY MANAGERS, AND ANY OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES OR EMPLOYEES FROM ANY LOSS, CLAIM, LIABILITY OR EXPENSE ARISING FROM INJURY TO ANY PERSON OR DAMAGE TO OR LOSS OF ANY PROPERTY, IN ANY WAY CAUSED BY THE PARTIES AND RESERVATION HOLDERS FAMILY, GUESTS, INVITEES, AGENTS, OR OTHERS UNDER THEIR CONTROL.

Disclaimer: The Management Company cannot guarantee your specific accommodations and we cannot be held liable should the home for some reason be uninhabitable or not available before and up to day of arrival. If a situation arises and the home you reserved becomes unavailable or uninhabitable, the Management Company will alert you immediately to any such problems and will make every effort to find you a suitable replacement property. If we are not able to find you a replacement property that you agree to stay in, we will refund the total cost of your reservation. Any other expenses incurred like non-refundable airline tickets, rental cars, travel expenses etc. are not the responsibility of the Management Company and or its agents. We strongly recommend travelers insurance which can be purchased directly from any legally recognized Travel Insurance Agency. 
 
Access: The Reservation Holder and their invitees shall not unreasonably withhold consent to the Management Company or Owner to enter into the dwelling unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements, supply necessary or agreed services or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen or contractors. Except, in case of emergency or if it is impractical to do so, the landlord shall give the guest at least two days' notice of the Management Company or Owner's intent to enter at a reasonable time. In the event of a maintenance issue, guest hereby authorizes the Management Company and their employees or vendors to enter the premises in guest's absence to address maintenance concerns. This reservation may be terminated without refund, if, conduct deemed inconsiderate by Management persists, or if the maximum occupancy of the rental unit is exceeded.

Guest: The Reservation Holder agrees that their conduct and the conduct of their guests will not be disorderly, or unlawful, will not disturb the rights, comforts, and conveniences of others, and will not interfere with the quiet use and enjoyment by the other residents of the community. The Reservation Holder agrees that neither they, nor their guests will engage in any illegal or prohibited activities in the home or on the property. Guest agrees not to use accommodations for the manufacture, sale or distribution of any goods, legal or illegal. Premises shall not be used to hold any events, parties or large gatherings without prior written approval from Management Company. Children under the age of 12 must have adult supervision at all times.

Alterations and Improvements: The Reservation Holder shall not make any alterations or improvements to the Premises without the Management Companies prior written consent.

Internet: The Tenant(s) assume all responsibility for the access and use of any and all sites during their tenancy. They render the Property Owner and Landlord of all responsibility should there be an illegal or wrong doings or misuse of the provided Internet service. All penalties, fines and costs related to the misuse or misrepresentation while using the Internet service and site(s) are the responsibility of the Tenant.

Florida Law: This contract shall be governed by Florida law and jurisdiction is exclusively conferred on the State of Florida.
Attorney’s Fees and Cost: The prevailing party in any dispute or claim between the Reservation Holder and the Management Company or Owner arising out of or relating to this Reservation Agreement shall be awarded all their reasonable attorney fees and costs, along with all cost and fees incurred as a result of any collection activity. Costs shall include, without limitation, expert witness fees, fees paid to investigators, and arbitration costs.

Acknowledgement: I have read and understand these rules and regulations, I acknowledge that breaking these rules may cause the loss of any remaining time in the rental unit and the loss of my payment (rental and security deposits). I take full responsibility for any and all damage I or any of my guests may cause during my occupancy.



T: 386-423-8400
http://www.CasagoNSB.com
GuestServices@CasagoCV.com

Thank you for booking your reservation with us. Here is your Casago Rental Agreement for your upcoming stay with us.

The Reservation holder agrees to rent the Premises on the following terms and conditions.  Reservation holder warrants and represents that they are legal adults with the capacity to enter into this Agreement. Reservation holder agrees this rental is for an explicit and limited time, that the rental is similar to a hotel or motel, and the Reservation holder and/or their invitees do not live at the Premises, they are only on vacation after which they are required to depart on the contracted check-out date listed below.

Check-In Date:  {reservations.startdate}
Check-In Time:  {reservations.check_in_time}
Check-Out Date:  {reservations.enddate}
Check-Out Time:  {reservations.check_out_time}
Total Number of Days:  {reservations.days_number}
Total Number of Occupants: {reservations.occupants}, {reservations.occupants_small}

The Reservation holder acknowledges that check-out time must be strictly adhered to as the property is needed to accommodate another arriving guest and that if the Reservation holder or their invitees fail to fully depart at the agreed-upon time, then a Late Check-out Fee will be applied.

Cancellation: For reservations cancelled less than 14 days in advance of arrival no refund will be due. For reservations cancelled up to 14 days before arrival, you will receive a 50% refund minus the original booking fee. Cancellations through all platforms except Airbnb are as follows: Reservation holder may cancel up to 30 days before your stay and receive a 100% refund.

Travelers Insurance: Due to the nature of our business, most reservations are made well in advance of the arrival date. Casago strongly encourages guest(s) to purchase Travelers Insurance to help minimize any losses you may suffer from cancellations that occur after reservation becomes firm/non-refundable.

Credit Card Authorization: Guest authorizes Management Company to charge the credit card on file for deposits due and authorizes that any outstanding balances including those incurred as a result of damages to the premise, will be charged when due, as specified herein. Reservation balances will be charged 30 days prior to arrival. 

Identity Verification: For the safety of our properties and our guests, we require guests to verify their identity and check criminal background in order to confirm a reservation. You will receive a verification link from 415-650-0938 via text message. In order to complete your reservation, you must follow the steps provided.

Crime-Free Provision: Reservation Holder, occupants, family, invitees, or other persons under the Reservation Holders control shall not engage in or facilitate: (i) any acts involving imminent or actual serious property damage as defined by law; (ii) any criminal activity, including drug-related criminal activity, any act of violence or threats of violence, other illegal activity, including prostitution, criminal street gang activity, threatening or intimidating unlawful discharge of firearms, or assault; (iii) jeopardize the health, safety, and welfare of guests, Property Owner, Management Company, agents or others. VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL AND IRREPARABLE VIOLATION OF THIS AGREEMENT AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF THE RESERVATION.

Keys and Remotes: The Reservation Holder is responsible for lost keys and remotes. Management Company charges $50 for each house key that is not returned. Guests that fail to return community keys, garage remotes or gate remotes will be charged the cost of the replacement plus a $49 trip charge.  Community key replacement may cost as much as $100.00, plus trip charge.

Housekeeping: Prior to arrival, accommodations are cleaned and provided with fresh linens. If the housekeepers have missed something, please notify us immediately so we can come out and fix it. No partial refunds will be considered for cleaning issues if we are not made aware of them within 24 hours of check-in and are not allowed access to the property to inspect, and fix the issue. Additional maid services are available on a fee-for-service basis. All of our homes are non-smoking homes. Properties in which a guest, their guests or invitees’ smoke inside the property will result in the guest being assessed an additional $500.00 cleaning charge upon their departure. 

Pets: NO PETS ALLOWED. The Reservation Holder agrees not to keep or permit any pets on the Premises at any time during their stay. Breach of the pet policy will result in immediate termination of the reservation, and a $1,000 fee charged to the Reservation Holders credit card on file. There will be NO REFUND of the reservation upon early termination for pet violations. In the event of a breach of the pet policy, the non-breaching party may proceed against the breaching party in any claim or remedy that the non-breaching party may have in law or equity.

Parking, Community Rules and Local Ordinances: Condos and Townhomes have limited parking availability and size restrictions on vehicles. If you are driving in a large truck, van, SUV or trailer, please note that most condos, townhomes and even most single-family homes do not have the space required for you to park these vehicles. The Management Company cannot be held liable if your vehicle violates local parking ordinances and the Management Company cannot and will not be held responsible should your vehicle be towed or if you have to store your personal vehicle offsite. Furthermore, any fines incurred for parking violations will be assessed to the Reservation Holder.
 
Damage Waiver Fee: The Damage Waiver covers unintentional damage or loss, up to $1,500 per stay. The policy does not cover intentional acts of a guest’s gross negligence or willful destruction of the owner’s property. Guest must report any loss or damage to the property or its contents to Management Company, during time of stay or before check-out. Damage or loss found after departure will not be covered and will be billed to the credit card on file.

If the Premises contains a swimming pool, hot tub or spa, Tenant acknowledges receipt of the Florida Department of Health Services approved private pool safety notice, which can be downloaded from the Florida Department of Health Services. Tenant expressly relieves and indemnifies Management Company and owners from any and all liability and responsibility for compliance with any applicable pool barrier laws and regulations.

Pool Safety: The Reservation Holder and their guests shall not permit use of pool or hot tub by unsupervised children and shall keep gates, doors, and pool covers closed. The reservation holder and their guests shall use the pool at their own risk. The Reservation Holder understands that there are certain inherent risks to families with small children including drowning. The Reservation Holder acknowledges that the Management Company and Owner would not rent the property unless the Reservation Holder accepts this condition and takes full responsibility for the actions of their guests and children.

INDEMNITY AND RELEASE: THE PARTIES TO THIS AGREEMENT AGREE TO INDEMNIFY AND HOLD HARMLESS BROKERS, PROPERTY MANAGERS, AND ANY OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES OR EMPLOYEES FROM ANY LOSS, CLAIM, LIABILITY OR EXPENSE ARISING FROM INJURY TO ANY PERSON OR DAMAGE TO OR LOSS OF ANY PROPERTY, IN ANY WAY CAUSED BY THE PARTIES AND RESERVATION HOLDERS FAMILY, GUESTS, INVITEES, AGENTS, OR OTHERS UNDER THEIR CONTROL.

Disclaimer: The Management Company cannot guarantee your specific accommodations and we cannot be held liable should the home for some reason be uninhabitable or not available before and up to day of arrival. If a situation arises and the home you reserved becomes unavailable or uninhabitable, the Management Company will alert you immediately to any such problems and will make every effort to find you a suitable replacement property. If we are not able to find you a replacement property that you agree to stay in, we will refund the total cost of your reservation. Any other expenses incurred like non-refundable airline tickets, rental cars, travel expenses etc. are not the responsibility of the Management Company and or its agents. We strongly recommend travelers insurance which can be purchased directly from any legally recognized Travel Insurance Agency. 
 
Access: The Reservation Holder and their invitees shall not unreasonably withhold consent to the Management Company or Owner to enter into the dwelling unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements, supply necessary or agreed services or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen or contractors. Except, in case of emergency or if it is impractical to do so, the landlord shall give the guest at least two days' notice of the Management Company or Owner's intent to enter at a reasonable time. In the event of a maintenance issue, guest hereby authorizes the Management Company and their employees or vendors to enter the premises in guest's absence to address maintenance concerns. This reservation may be terminated without refund, if, conduct deemed inconsiderate by Management persists, or if the maximum occupancy of the rental unit is exceeded.

Guest: The Reservation Holder agrees that their conduct and the conduct of their guests will not be disorderly, or unlawful, will not disturb the rights, comforts, and conveniences of others, and will not interfere with the quiet use and enjoyment by the other residents of the community. The Reservation Holder agrees that neither they, nor their guests will engage in any illegal or prohibited activities in the home or on the property. Guest agrees not to use accommodations for the manufacture, sale or distribution of any goods, legal or illegal. Premises shall not be used to hold any events, parties or large gatherings without prior written approval from Management Company. Children under the age of 12 must have adult supervision at all times.

Alterations and Improvements: The Reservation Holder shall not make any alterations or improvements to the Premises without the Management Companies prior written consent.

Internet: The Tenant(s) assume all responsibility for the access and use of any and all sites during their tenancy. They render the Property Owner and Landlord of all responsibility should there be an illegal or wrong doings or misuse of the provided Internet service. All penalties, fines and costs related to the misuse or misrepresentation while using the Internet service and site(s) are the responsibility of the Tenant.

Florida Law: This contract shall be governed by Florida law and jurisdiction is exclusively conferred on the State of Florida.
Attorney’s Fees and Cost: The prevailing party in any dispute or claim between the Reservation Holder and the Management Company or Owner arising out of or relating to this Reservation Agreement shall be awarded all their reasonable attorney fees and costs, along with all cost and fees incurred as a result of any collection activity. Costs shall include, without limitation, expert witness fees, fees paid to investigators, and arbitration costs.

Acknowledgement: I have read and understand these rules and regulations, I acknowledge that breaking these rules may cause the loss of any remaining time in the rental unit and the loss of my payment (rental and security deposits). I take full responsibility for any and all damage I or any of my guests may cause during my occupancy.